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Construction Update - October 25, 2020

1:41PM October 25, 2020

Construction Update

Updated October 25, 2020

We apologize for the delays in service availability and for not accurately communicating when service will be available in specific areas. It is very important to us that we regain your trust and provide better information going forward. Please refer to this page for future updates to the Construction Phases for each zone. Estimated dates for when installations will begin will only be available approximately 30 days prior to beginning installations. This update is intended to provide an outline for the next several months based on the most current assessment of our project. If you have other questions about our service, please email them to


Construction is still underway to bring South Central Connect fiber services to the Murfreesboro, Delight, Okolona, South Fork and Glenwood zones. In several of these areas, the mainline construction effort is near or at completion. Please be assured that we are working to complete the necessary construction and configuration required to deliver these services as quickly as we can.

Construction Phases

All areas go through several phases of construction:

  1. Design: The Design Phase includes determining the specific routes and tools utilized to provide fiber optic services to the area.
  2. Build: Once the Design Phase has been completed, mainline construction begins.
  3. Splice: Splicing is started during the Build Phase and continues for several weeks after. The final steps include configuring and testing services in preparation of scheduling installations.
  4. Install: Once splicing is only a few weeks away from completion our office will begin to call customers to schedule installations to homes and businesses that have registered for service.

Arkadelphia, Richwoods, Alpine, Bismarck 1, Curtis, Daisy and Amity: Installing

Service is immediately available in these areas. Register now at

Murfreesboro: Splicing

In the Murfreesboro area we are currently finishing up splicing operations. Murfreesboro is expected to be the next zone eligible for home installations.

Delight, Okolona and South Fork: Building

In the Delight, Okolona and South Fork areas we are currently working on mainline construction.

Glenwood: Building

The Glenwood build will allow us to implement our secondary internet circuit that will provide additional capacity and redundancy across the entire South Central Connect network. Our crews are installing mainline fiber in parts of Glenwood still and in other areas we are experiencing minor unexpected engineering setbacks.

Centerpoint and Caddo Valley: Designing

Construction will be evaluated and may begin only after the design for these areas is finalized.

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